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Customer Support Hero | Task Submission

Hey there, welcome to the final assessment

Part 1: Video Submission

Please record a 2-minute video in which you:

  1. Spend 1-minute introducing yourself and explaining why you would be a good fit for the role
  2. Spend 1-minute telling us what you think great customer service is

Part 2: Written Submission

Please read the scenario below and submit an effective response that eases Kabelo’s frustration but ensures he uses your company’s services/product again

With that being said here are some things to take note of:

  1. The submission form is not timed.
  2. Remember to thoroughly prepare your video before you submit it.
  3. Please try to keep the camera stable while filming.
  4. No take backs!
  5. If you have any questions, please send an email to [email protected]
  6. The form will stop accepting submission on Sunday the 26th of February 2023 at 23:59pm

Submission Time!

Please submit your task to the form below. Please use the email linked to your Jobox profile when submitting

http://bit.ly/3EnsoGl